“ I had a great experience at Thornton Automotive Dover. Initially I was concerned as the person I was communicating with did not notify the sales team of my visit, so they were unprepared and did not know the location of the vehicle. Ryan and the rest of the team ultimately handled the situation professionally to get the truck prepared and in my possesion in a timely manner. I have confidence that if you are also looking for a vehicle, you will have a great experience too. ”

“ I had been SUV shopping for 6 months and just could not find anything that really caught my eye. I went to Thornton in Dover to actually look at an SUV that I saw on their website and ended up buying a different one they had on their lot. I looooove my Ford Edge Titanium! Courtney was an amazing salesperson and we will definitely be repeat customers! The entire Dover crew was very welcoming! ”

“ Nice dealership and very nice staff. Found the truck I wanted and was out the door the same day. When and if I purchase another truck I will be coming back!!! ”

“ My parents bought from Thornton, my husband bought his truck there a few months ago and the truck I traded in was bought there a few years ago. I have bought from other dealers in the past and my experience with Thornton Automotive has been so much better than the others. The sales team I worked with are honest, down to earth human beings that worked with my schedule and helped me find the car that I felt was right for me. I had an idea of what vehicle I was looking for, but wanted options to make sure I was making the right choice. I tested drove 4 different makes/models of SUVS. They were able to transfer one from their Red Lion lot to their Dover lot for me to test drive, and allowed me to test drive one from their Dover lot to the Manchester lot in order to test drive one I liked at that lot. I work 2nd shift and had to leave and come back another day twice. They were able to converse through text and phone calls about my options and then had the paperwork ready for me to get done and get to work on time. I did feel a bit rushed making a decision and didn't notice a few things until after I had the vehicle home a few days. The one rim is scratched and appears to have been painted and I am missing all of the floor mats. My fault for not taking the time to thoroughly check over the car before signing and driving. I can buy matching floor mats when I buy seat covers. I would highly recommend any of the Thornton Automotive lots, but Scott at the Dover lot was great to work with! I'm hoping to keep this vehicle for many years to come, but if I should ever decide to trade in I will definitely go back there! ”

“ Always good, fast, personable service. Fair pricing and always have gone above and beyond to accommodate me and my crazy schedule. ”

“ Courtney is the bomb diggity! She got it done! We got a great deal for my son. She knows her stuff. And the Finance guys in the office were genuine. Didn’t make me feel like I was being screwed over. Thorton is above the rest! ”

“ We bought a 2013 suburban from kevin s back in Feb. On tuesday the transmission slipped. We towed it that day to Thorton and dropped it off to the service dept. They handled everything after that!!! Today is thursday and we just got the call that the car will be ready tomorrow. I would highly recommend this dealership and their service dept for our future purchases. ”

“ Very happy kevin took care of us on the sale got us exactly what we wanted now looking to buy another vehicle and thornton will have our business highly recommended ”

“ I got body work done on my car here back in October and recently had a malfunction with one of the parts. They fixed it just recently with no hesitation! I’ve been working with Jodi and she’s been absolutely awesome the entire experience. Definitely recommend! ”

“ Great experience from start to finish. Kevin was a great help especially during the Covid process. It was a non-contact by Pooley sanitize truck when purchased. Service department is just as good. I will be back when it’s time to purchase my wife’s Jeep. ”

“ It was a wonderful buying experience and a pleasure working with everyone over at Thornton Dover. I would highly recommend Thornton for your next vehicle purchase. ”

“ Wonderful experience. Everyone was polite, fair, forthcoming and friendly. Note: This dealership treats women with tremendous respect. None of that “ do you want to bring your husband back when you get serious “ nonsense. Small town dealership with big city inventory and service. You’ve gotten a new loyal client with us. Thank you, Thornton! ”

“ Courtney and the gang have been extremely helpful and patient. They helped me through the car buying process and also marked me as their longest car hold on record!! 😁 ”

“ Our vehicle recently suffered damage to the side door after it was hit by another car. We called the auto collision dept and was able to take our car in the next day for an estimate. We brought the car back in a few days later for the repairs. Three days later, our vehicle was done. They did a fantastic job! There are no telltale signs that the door was ever damaged. We were very satisfied with customer service and the repair job. We highly recommend Thornton Auto Collision in Dover. ”

“ Very nice! Extremely knowledgeable and super friendly! Make you feel comfortable and very smooth deal! Would recommend to everyone!! ”

“ Folks my husband and I cannot not tell you how many times Thornton has helped us out over the years. You name it, body damage and a new paint job, flat tires, blower motors, over the past few years our family has become very grateful for this service department and guess what the people are honest. I have my car there now, I asked to have new back brakes put on, have my ignition switch checked and also a front right tire issue fixed, we had no idea what it was. I just received a call from Jim and he said, Vicki your back brakes will be ok until November when your inspection is due, we are still checking your ignition switch but you do need a new hose on your right front passenger side...people I don't know about you, but we have been other places for one small issue and they would find 5 other issues to try and get more money out of you. THORNTON is just not like that. We are extremely grateful to have them service our vehicles...honesty is simply priceless. If you want to be treated with courtesy and respect...make this your next service stop you will not be disappointed. Sincerely, Don and Vicki Markle, Dover, PA. ”

“ We worked with Cary who was very accomodating and attentive to our concerns. He stayed way past his time to go home which I kept appologizing to him. He did not try to rush us out so he could leave. It was a pleasure to work with him. All the people we met were very friendly and helpful. I would definately let my friends know Thornton is a great place to buy a car. ”

“ Very pleased with the process. Carey was patient and allowed me time to consider my options. ”

“ Best customer service around! Professional and informative. Works with you to know everything about your vehicle so you can make the best decisions on its maintenance. ”