Testimonials
An auto dealership that strives to satisfy the customer.
“ An auto dealership that strives to satisfy the customer. Wow do they ever. Top notch service plus understanding every customer matters to them, I will us them again on my next purchase. Keep up the good work Scott and staff. ”
“ It was a great experience, everyone was wonderful and kind ”
Tyler was extremely helpful and very accommodating.
“ Tyler was extremely helpful and very accommodating. He had everything ready to go and made the process seamless. I would recommend anyone looking for another vehicle to visit Tyler. He was extremely knowledgeable and very patient. Two big thumbs up!! ”
“ Working with Thornton Automotive has been a great experience searching for a specific vehicle to pull our camper. I am impressed with Thorton’s response & motivation to find a vehicle for us that matches our needs. I believe we found that special sales team, it is hard to find good American Customer Satisfaction! ”
“ My experience with this car dealer from the salesman Mike E. to the office manager was nothing but wonderful. They were very patient with me and worked to get me the best deal possible. Stop by and see Mike ”
“ 100% positive experience. Thank you Tyler ”
Great customer service.
“ Great customer service.Not pushy and felt they wanted to help. Great experience and highly recommend this dealership ”
Great customer service.
“ Great customer service. Not pushy and felt they ultimately wanted to help us to get what we wanted. Great experience! ”
Fantastic to work with made this lady feel good working
“ Fantastic to work with made this lady feel good working with the entire group from sales to finance. ”
“ Great experience great sales man.. Thornton does all the work for you gets the loan call your insurance This is the second car that I bought from there.. ”
2nd truck I purchased at Thornton Automotive and as
“ 2nd truck I purchased at Thornton Automotive and as always things were great! Went home happy! ”
“ Scott had superb customer service and made the process very smooth and quick. Detail oriented with a personal touch! ”
“ Scott gave great service and was very considerate and went the extra mile to ensure I was a satisfied new customer. I highly recommend Scott for your next car purchase! ”
“ Great customer service. We went to price and see about financing and left with a great car. Thank you 😊 ”
“ Everyone at this dealership is super friendly and helpful. Mike was easy to deal with and make it a pleasure to work with. I would highly recommend Thorton of Dover your choice of car shopping! ”
Fair prices and transparency, no hidden charges.
“ Fair prices and transparency, no hidden charges. Received a few hundred dollars more than I expected. Tyler, whom I dealt with was great to work with. This was my first time buying a vehicle from Thornton and the entire team were cordial. I receive great service from the service department which I have used for several years. They sell good vehicles, and all vehicles get serviced, fluids are replaced with new. I would recommend buying another vehicle from them. I actually was treated as a...View More ”
We recently purchased our 3rd vehicle from Brian and the
“ We recently purchased our 3rd vehicle from Brian and the team at Thornton in Dover. Brian goes above and beyond to help make a deal and get you out the door in the vehicle you came in wanting. Our salesman, Russ, was also great to work with and very knowledgeable. We are moving out of state, but will not hesitate to come back to the area to purchase a vehicle from the team in the future. Thank you! ”
“ Our experience with Thornton Automotive was a fantastic experience!! Very professional and great team!! I highly appreciate the service and customer experience we had. ”
“ Russ was a great salesmen very helpfull ”
“ “Excellent service from start to finish. Both the salesman, Ryan, and the head of sales, Mike, were always available to answer any questions or concerns I had about the vehicle. Even after the purchase, they continued to go above and beyond by helping me install a part I wanted at a discounted price. They also noticed that three of the tires were worn while one was brand new, and they replaced the other three tires at no additional cost. Their professionalism, honesty, and willingness to help...View More ”
“ Extremely pleased with my experience at Thornton! Tyler~Your calm sales approach landed my business! "I JUST WAS LOOKING!" I decided to drive around and look at some vechiels on a rainy day, but then, here your came out onto the lot in the rain to say "Hello welcome to Thornton", just as I was about to drive away. I was drawn to you listening and your not so pushy sales approach! :) Thank you for your polite, knowledgeable, steadfast communication "I drove home Happy! ”
“ Everything went smoothly. ”
“ Russ was an amazing helper. With his patience and positive attitude helped me find my beautiful car. I’m so grateful he was able to help me and stir me into a great direction! I indeed was smiling on the way home 😁 ”
“ I had a great experience at Thornton auto. My salesman Ryan, was respectful and friendly and very helpful throughout the process. They answered all my questions about the car, and made the buying process easy. Thanks Guys! ”
I was very pleased with the staff.
“ I was very pleased with the staff. They were excellent and extremely helpful with my purchase ”
“ Excellent customer service. Felt the price was fair and I'm very satisfied with my truck so far and I don't anticipate any issues. ”
“ They helped me with a car I wanted very nice employee and Tyler helped me and he is amazing if u go to thortan ask for him ”
“ Russ was amazing! Everything went smooth and he was kind and listened to what we wanted! It was a great experience and easy! ”
“ Scott was my guy. He was so helpful. When I ended up not liking the first car I went home with, I called him up and talked to him, he told me to come in. He helped me find the perfect car for me. I went home Happy! He was the best. Would highly recommend Thornton to anyone!! ”
“ Mike And Tyler Are To Nice Guy's Good Sale's Men And Got Me Out Of Ny Truck And into A Better Truck Thankyou Very Much. ”
“ Very nice people. We had Jason he was excellent couldn't ask for a better person ”
“ I had a great time with finding my new car and I appreciate all the help that everyone provided, especially Scott and Mike. Shout out to you both. Scott has gone above and beyond he still keeps in touch to make sure everything is going well. Thank you for your great customer service. ”
Thank you for your help great deal took the time to find
“ Thank you for your help great deal took the time to find some thing in my price rang ”
“ What a great experience. Mike was fantastic to work with, made things easy and Chuck took the time to walk me through the numbers. If you are not checking with Mike E at Thorton, you are missing out ”
“ Great people to deal with,up front,not pushy.really worked with me on my trades,ended up buying a truck. I would recommend this place if you need a vehicle. Mike, my salesman was awesome 👌 ”
I had an awesome salesman very kind and the service was
“ I had an awesome salesman very kind and the service was great. They stayed open to finish my deal and we drove it home. Well taken care of. ”
“ Great service! ”
“ Stopped in to check out a 2022 Ram 1500 Laramie. Was greeted by Mike Eachum when we got there. The entire experience was great as I’ve come to expect from Thornton Auto. We were able to come to a good deal on the truck and I drove it home that day. It took approx 3 hours from the time we arrived until we walked out the door to our new vehicle. ”
They were very helpful and didn’t try to over sell me and
“ They were very helpful and didn’t try to over sell me and no one was pushy. ”
“ This is the second truck I bought from Thornton. Had an excellent experience both times. ”
“ Update June 2026 In all fairness - once Wes the GM at Thorton saw my review he called immediately wanting to help and solve the issue noted below. His support to attempt to work with a local shop to me - was appreciated. While the problem hasn't been completely resolved at this moment - based on my few communications with Wes, my gut feeling is he will work to make it right.. A problem is one thing - what a company does about it - matters. In the coming weeks - once the problem is fully...View More ”
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“ I would highly recommend thorton in Dover. The sales department is there for you. You can drive as many cars as you want. They will answer all your questions and concerns. They explain everything as far as sales warranty options Then its all up to you. No pushy sales its comfortable. Super nice. The service dept is also the best I have ever dealt with. They even gave me a new battery even though I was just out of my 30 day warranty Which was so helpful to me. I appreciate them so much. If your...View More ”