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Testimonials
“ Scott had superb customer service and made the process very smooth and quick. Detail oriented with a personal touch! ”
“ Scott gave great service and was very considerate and went the extra mile to ensure I was a satisfied new customer. I highly recommend Scott for your next car purchase! ”
“ Great customer service. We went to price and see about financing and left with a great car. Thank you š ”
“ Everyone at this dealership is super friendly and helpful. Mike was easy to deal with and make it a pleasure to work with. I would highly recommend Thorton of Dover your choice of car shopping! ”
Fair prices and transparency, no hidden charges.
“ Fair prices and transparency, no hidden charges. Received a few hundred dollars more than I expected. Tyler, whom I dealt with was great to work with. This was my first time buying a vehicle from Thornton and the entire team were cordial. I receive great service from the service department which I have used for several years. They sell good vehicles, and all vehicles get serviced, fluids are replaced with new. I would recommend buying another vehicle from them. I actually was treated as a...View More ”
We recently purchased our 3rd vehicle from Brian and the
“ We recently purchased our 3rd vehicle from Brian and the team at Thornton in Dover. Brian goes above and beyond to help make a deal and get you out the door in the vehicle you came in wanting. Our salesman, Russ, was also great to work with and very knowledgeable. We are moving out of state, but will not hesitate to come back to the area to purchase a vehicle from the team in the future. Thank you! ”
“ Our experience with Thornton Automotive was a fantastic experience!! Very professional and great team!! I highly appreciate the service and customer experience we had. ”
“ Russ was a great salesmen very helpfull ”
“ āExcellent service from start to finish. Both the salesman, Ryan, and the head of sales, Mike, were always available to answer any questions or concerns I had about the vehicle. Even after the purchase, they continued to go above and beyond by helping me install a part I wanted at a discounted price. They also noticed that three of the tires were worn while one was brand new, and they replaced the other three tires at no additional cost. Their professionalism, honesty, and willingness to help...View More ”
“ Extremely pleased with my experience at Thornton! Tyler~Your calm sales approach landed my business! "I JUST WAS LOOKING!" I decided to drive around and look at some vechiels on a rainy day, but then, here your came out onto the lot in the rain to say "Hello welcome to Thornton", just as I was about to drive away. I was drawn to you listening and your not so pushy sales approach! :) Thank you for your polite, knowledgeable, steadfast communication "I drove home Happy! ”
“ Everything went smoothly. ”
“ Russ was an amazing helper. With his patience and positive attitude helped me find my beautiful car. Iām so grateful he was able to help me and stir me into a great direction! I indeed was smiling on the way home š ”
“ I had a great experience at Thornton auto. My salesman Ryan, was respectful and friendly and very helpful throughout the process. They answered all my questions about the car, and made the buying process easy. Thanks Guys! ”
I was very pleased with the staff.
“ I was very pleased with the staff. They were excellent and extremely helpful with my purchase ”
“ Excellent customer service. Felt the price was fair and I'm very satisfied with my truck so far and I don't anticipate any issues. ”
“ They helped me with a car I wanted very nice employee and Tyler helped me and he is amazing if u go to thortan ask for him ”
“ Russ was amazing! Everything went smooth and he was kind and listened to what we wanted! It was a great experience and easy! ”
“ Scott was my guy. He was so helpful. When I ended up not liking the first car I went home with, I called him up and talked to him, he told me to come in. He helped me find the perfect car for me. I went home Happy! He was the best. Would highly recommend Thornton to anyone!! ”
“ Mike And Tyler Are To Nice Guy's Good Sale's Men And Got Me Out Of Ny Truck And into A Better Truck Thankyou Very Much. ”
“ Very nice people. We had Jason he was excellent couldn't ask for a better person ”
“ I had a great time with finding my new car and I appreciate all the help that everyone provided, especially Scott and Mike. Shout out to you both. Scott has gone above and beyond he still keeps in touch to make sure everything is going well. Thank you for your great customer service. ”
Thank you for your help great deal took the time to find
“ Thank you for your help great deal took the time to find some thing in my price rang ”
“ What a great experience. Mike was fantastic to work with, made things easy and Chuck took the time to walk me through the numbers. If you are not checking with Mike E at Thorton, you are missing out ”
“ Great people to deal with,up front,not pushy.really worked with me on my trades,ended up buying a truck. I would recommend this place if you need a vehicle. Mike, my salesman was awesome š ”
I had an awesome salesman very kind and the service was
“ I had an awesome salesman very kind and the service was great. They stayed open to finish my deal and we drove it home. Well taken care of. ”
“ Great service! ”
“ Stopped in to check out a 2022 Ram 1500 Laramie. Was greeted by Mike Eachum when we got there. The entire experience was great as Iāve come to expect from Thornton Auto. We were able to come to a good deal on the truck and I drove it home that day. It took approx 3 hours from the time we arrived until we walked out the door to our new vehicle. ”
Always a great experience when visiting this dealership.
“ Always a great experience when visiting this dealership. The sales people are awesome and so is the service department. 3rd time repeat customer! ”
“ Always a great experience at Thornton Automotive Dover! ”
“ Purchased my Honda HR-V Sport from Thornton in Dover about one month ago. Had a great experience with Russ Bara, who was very knowledgeable, always kind and understanding, and never pushy. Everyone made it very easy to purchase a vehicle! Would reccomend Thornton Automotive Dover! Loving my Honda! ”
My grandson asked me to help him get a car.
“ My grandson asked me to help him get a car. He seen a infinity he liked. So we got there. Mike met us he remembered my grandson from before. He was a very knowledgeable man. He helped my grandson and I like family. He talked about the things in plain English. Not pushy. I do believe if I was looking for a used vehicle I would stop in tell anyone there what I wanted to see if they had in a matter of minutes it would be in front of the office to look at ”
“ Scott S was an amazing salesman to work with. From our first initial contact all the way through our paperwork signing, and after.. he has been very communicative, honest and knew what he was talking about. We will definitely be going back to that dealership and we recommend to our friends as well. ”
“ Ryan my sales rep and the rest of the crew that worked with me were 100% amazing. Got me in an amazing vehicle at a great price!! I highly recommend Thornton Chevrolet ”
“ Lyle. H did an amazing job, always happy with the service. I appreciate the hospitality and the amazing work. ”
“ Mike is one of the best car salesman Iāve ever met. He went above and beyond to get me a car. My credit was less than stellar but he worked with me and found me reliable transportation. I canāt say enough good things about him. If you need a Car I highly recommend Thornton in Dover. ”
“ Recently purchased a 2017 Challenger R/T Scat Pack 392, the dealership was extremely transparent on everything and very well to work with. We came from the other side of the state and they called me the next day to make sure we made it home. Will definitely be a return customer. ”
“ This is the second truck I bought from Thornton. Had an excellent experience both times. ”
“ Car we purchased still had broken bumper reflector, 2 valve stem caps missing, two black jelly beans in the console, a paper straw in door, and what looks like grass clippings stuck in rear cargo carpet. So the car was NOT detailed very well. We were also told they would fill the gas tank. Was only half full. ”
Truck was not detailed.
“ Truck was not detailed. Very dirty, especially the bed, undercarriage, engine area, under gas door, and front floor mat areas. Cost me $240 to have it cleaned inside and out by a detailing business. I also power washed the undercarriage at my home. Truck was only a little over two years old! ”
“ Update June 2026 In all fairness - once Wes the GM at Thorton saw my review he called immediately wanting to help and solve the issue noted below. His support to attempt to work with a local shop to me - was appreciated. While the problem hasn't been completely resolved at this moment - based on my few communications with Wes, my gut feeling is he will work to make it right.. A problem is one thing - what a company does about it - matters. In the coming weeks - once the problem is fully...View More ”
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“ Great experience great sales man.. Thornton does all the work for you gets the loan call your insurance This is the second car that I bought from there.. ”